We believe protecting your personal information is one of our most important responsibilities. Read this Privacy Policy to learn exactly how Bengal Wine collects, uses, and safeguards your data.
At bengal wine, we use the highest standards of technology and policy to protect your privacy.
All your personal and financial information is protected with 256-bit SSL encryption. No third party can access this data.
Bengal Wine never sells your personal information to advertisers or third parties. Your privacy is not a product we trade in.
You have full rights to view, correct, or delete your personal data at any time. Contact our support team whenever you need to manage your information.
Your data is stored on secure servers with regular backups. Multi-layer security measures are in place to prevent unauthorized access.
We only collect data that is strictly necessary to provide our services — no excessive or unnecessary information is requested.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. Your preferences are our priority.
Important: By using Bengal Wine, you are considered to have read and accepted this privacy policy. We are always committed to protecting your information.
Bengal Wine (bengalwine.net) is a trusted online gaming and betting platform serving players in Bangladesh. We believe protecting your personal data is not just a legal obligation — it is an ethical responsibility. This privacy policy is designed to give you a clear understanding of what information we collect, why we collect it, and how we keep it safe.
This policy applies to the Bengal Wine website, mobile application, and all digital services. It takes effect whenever you access our platform, create an account, or use any of our services.
Bengal Wine is committed to ensuring you never have to second-guess your privacy. If anything is unclear, our support team is ready to answer all your questions. Our goal is to create a transparent, fair, and secure environment where you can enjoy gaming with complete peace of mind.
Bengal Wine only collects information necessary to provide our services. We never ask for excessive or unnecessary data. The table below details exactly what we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Introductory Information | Full name, date of birth, national ID number | To complete account verification and KYC |
| Contact information | Mobile number, email address | For notifications and security verification |
| Financial information | Mobile banking number, transaction history | To process deposits and withdrawals |
| Device information | IP address, browser, operating system | For security and fraud prevention |
| Usage data | Game history, bet amounts, session duration | To improve our services and ensure responsible gaming |
| Location information | Country and city (approximate) | To comply with regional regulations and prevent fraud |
We never store your password in plain text. Passwords are always secured using industry-standard hashing methods.
Bengal Wine collects your information in the following ways:
Bengal Wine does not collect any information from social media platforms without your consent. Our data collection is fully transparent and based entirely on your agreement.
Bengal Wine uses the information collected from you only for the purposes listed below. We never use your data beyond these stated purposes:
Bengal Wine never shares your gaming habits or financial information with any advertising agency. Your privacy is our highest priority.
Bengal Wine never sells your data. However, limited information may be shared with trusted partners in specific circumstances:
Please note: All of our third-party partners are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
Bengal Wine's website uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:
You can disable analytics and preference cookies at any time through your browser settings. However, disabling essential cookies may cause the platform to not function correctly.
Bengal Wine does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial transaction records | 7 years from the date of transaction (legal obligation) |
| Gaming History | 3 years after account closure |
| Cookie Data | Up to 12 months |
| Support conversations | 2 years after resolution |
| Log files | 90 days |
Once the retention period expires, data is securely deleted or anonymised. Due to legal obligations, certain data may not be deletable before the specified retention period ends.
You have full control over your data at Bengal Wine. The following rights can be exercised at any time:
You can request a full report of the information we hold about you at any time. We will deliver a complete report within 30 days.
You may request corrections to any inaccurate or outdated information. With valid proof, we will update it promptly.
If you close your account, all data beyond what is legally required will be deleted after the applicable retention period.
You can request that we limit how your data is used for specific purposes, such as opting out of marketing communications.
You may request an export of the information we hold about you in a standard, portable format.
You may object to your data being used for any specific purpose. We will give your objection full and serious consideration.
To exercise any of your rights support@bengalwine.netto send us an email. We will respond within 7 business days.
Bengal Wine is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors or allow them access to the platform.
If your child has accidentally created an account, please contact us immediately at support@bengalwine.netto reach us. We will act promptly.
Bengal Wine follows the highest industry security standards to protect your data. Our security infrastructure is multi-layered:
Keep in mind — internet security is a shared responsibility. Use a strong password, never share it with anyone, and avoid clicking on unknown links.
Bengal Wine reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following means:
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.
The latest version of this Privacy Policy is always available bengalwine.net/privacy-policycan be found at.
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated data protection team is always on hand to assist:
We take every privacy concern you raise with the utmost seriousness. Your trust in Bengal Wine is our most valued asset.
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